HealingRX Privacy Policy

Last Updated: 10/1/2025

HealingRX (“HealingRX,” “we,” “our,” or “us”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy describes how we collect, use, disclose, store, and safeguard your information when you visit HealingRX.com (the “Site”) or interact with us in any other way.

By using the Site, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We collect several types of information to provide and improve our services.

A. Information You Provide Directly

When you interact with our Site, you may voluntarily provide personal information such as:

  • Name

  • Email address

  • Phone number

  • Shipping and billing addresses

  • Payment information (processed through secure third-party vendors; we do not store full credit card numbers)

  • Business or professional details

  • Information submitted through contact forms, inquiries, surveys, or account creation

  • Information related to product purchases or service requests

B. Information Collected Automatically

We automatically collect certain data when you access the Site, including:

  • IP address

  • Browser type and version

  • Device identifiers

  • Operating system

  • Pages viewed, time spent on each page, and clickstream data

  • Referring websites or URLs

  • General location information (non-precise)

  • Log data and analytics events

This information helps us optimize the Site, improve user experience, and secure our systems.

C. Cookies and Tracking Technologies

We use:

  • Cookies

  • Web beacons

  • Pixels

  • Local storage

  • Analytics tags

These technologies allow us to:

  • Manage user preferences

  • Analyze site usage

  • Improve functionality

  • Personalize content

  • Deliver advertisements

You may manage cookie preferences in your browser settings, though some Site features may not function without them.

2. How We Use Your Information

We use your information to support business operations, fulfill obligations, and improve your experience. This includes:

  • Processing and fulfilling orders

  • Providing customer service and support

  • Sending order confirmations, updates, or administrative notices

  • Improving the performance and content of the Site

  • Sending newsletters, promotions, marketing messages, or product announcements (you may opt out at any time)

  • Personalizing your experience

  • Conducting analytics and market research

  • Preventing fraud, unauthorized access, or illegal activities

  • Complying with legal obligations and enforcing our policies

  • Evaluating potential business partnerships or transactions

3. How We Share Your Information

We do not sell your personal information.

We may disclose your information only under the following circumstances:

A. Service Providers and Vendors

We work with trusted third parties that assist with:

  • Payment processing

  • Shipping and fulfillment

  • Website hosting

  • Analytics (e.g., Google Analytics)

  • Email marketing

  • Advertising

  • Customer support

These companies are authorized to use your information only as necessary to provide services to HealingRX.

B. Legal Compliance

We may disclose information if required to:

  • Comply with laws, regulations, or court orders

  • Respond to government or law enforcement requests

  • Prevent fraud, security threats, or illegal activity

  • Protect our rights, users, or safety

C. Business Transfers

If HealingRX is involved in a merger, acquisition, restructuring, or sale of assets, your information may be transferred to the acquiring entity.

4. Data Retention

We retain personal information only as long as necessary to:

  • Fulfill the purpose for which it was collected

  • Satisfy legal or accounting requirements

  • Maintain business records

  • Resolve disputes

When data is no longer required, we securely delete or anonymize it.

5. Data Security

We implement administrative, technical, and physical security measures including:

  • Encrypted connections (HTTPS)

  • Secure servers

  • Access controls

  • Routine monitoring

While we take all reasonable precautions, no method of online transmission is completely secure. Users share information at their own risk.

6. Your Privacy Rights

Depending on your location, you may have certain rights under applicable laws (GDPR, CCPA, etc.). These may include:

  • Right to access – Request a copy of your personal information

  • Right to rectification – Correct inaccurate information

  • Right to deletion – Request that we delete your data

  • Right to restrict processing

  • Right to data portability

  • Right to withdraw consent (e.g., email marketing)

  • Right to object to certain uses

To exercise any of these rights, contact us at: arthur@healingrx.com

We may verify your identity before fulfilling requests.

7. Email and Marketing Preferences

You may opt out of marketing emails at any time by:

Transactional emails (order confirmations, account updates, etc.) cannot be opted out of.

8. Third-Party Links

HealingRX.com may contain links to external websites. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of each website you visit.

9. Children’s Privacy

HealingRX does not knowingly collect or solicit information from children under 13. If you believe a child has provided personal information, contact us immediately so we can remove it.

10. International Data Transfers

If you are accessing the Site from outside the United States, your information may be transferred to and processed in the U.S., where privacy laws may differ from those in your region.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. The “Last Updated” date at the top reflects the most recent revision. Your continued use of the Site constitutes acceptance of any changes.

12. Contact Information

For questions, requests, or privacy concerns, contact:

arthur@healingrx.com
HealingRX.com

We will respond as soon as possible.